AROUND THE CLOCK TRANSCRIPTION CONFIDENTIALITY INFORMATION
All work is kept and produced by our trained and experienced staff.
Every staff member signs a Confidentiality Agreement with us as part of their contract.
Any confidential information received concerning the client, its staff, clients, suppliers or others is never divulged to any third party.
The information contained on the audio/video recordings or documents received in relation to the client, the identity of the staff members concerned, the identity of the client’s clients as well as any matters mentioned on the audios/videos is strictly confidential and shall be referred to as “Confidential Information”.
We will not divulge any of the Confidential Information to any person or company who is not a party to the Confidential Information without the prior written consent of the client unless required to do so by law. If such disclosure is required by law, then we will promptly give notice of such disclosure to the client.
We will not use the Confidential Information, documentation, audio/video recordings or any other information other than for the purposes of the Services or otherwise as instructed in writing by the client.
We shall make no direct or indirect contact with the client’s clients, suppliers or staff in respect of the Services, other than specifically authorized in writing by the client.
The obligation of confidentiality shall continue to apply without limit in time after the work has been carried out and/or termination of the contract.